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What is EAP?

On 19 Jan 2021, in employee development

Since 1972, BJC EAP has provided employee assistance services to savvy organizations who understand that employee success equals company success.

Frontline Supervisor: Extracurricular Activities in the Workplace

On 9 Mar 2018, in Frontline Supervisor, Finances, Workplace

Q. A group of my employees is swapping investment ideas and trading online. I don’t know if they trade with company computers, but I suspect they do. Conflicts have emerged, and I’m worried about the boundaries of this activity. Can BJC EAP help?

Frontline Supervisor: Dealing with Employees' Personal Problems

On 9 Feb 2018, in Management, coaching, Workplace

Q. I’m sympathetic to a worker with personal problems that are affecting her performance. She doesn’t want to go to BJC EAP because she says she’s “had it with therapy.” I know I can’t force her to go. Isn’t it better to respect her wishes?

Frontline Supervisor: Diversity in the Workplace

On 11 Jan 2018, in Frontline Supervisor, Management, Workplace, Diversity

Q. We have a very diverse workplace, and I sometimes correct employees when I see them demonstrating poor tolerance of coworkers’ differences. I am not an expert on tolerance and bias, so can you offer some language, tips, or “phrases” helpful in educating employees?

Frontline Supervisor: Morale and Motivation

On 10 Dec 2017, in Frontline Supervisor, Management, Motivation, Workplace

Q. Some employees seem to have morale problems. My problem is that "poor morale" is a hard thing to document or describe. Is poor morale something upon which I can base a supervisor referral, or is it a symptom of something else?

Frontline Supervisor: Becoming a Better Manager

On 7 Nov 2017, in Frontline Supervisor, Management, Workplace

Q. My employees say they like me because I'm an easy boss. I think they appreciate the fact that I'm not demanding, and am more like one of them. I think they respect me more for it. Do you think I'm right?

Frontline Supervisor: Dealing with Layoffs

On 3 Oct 2017, in Management, Downsizing, Workplace

Q. My organization will lose nearly 15 percent of its employees in a planned downsizing this year. Should I anticipate that productivity will be negatively affected, and if so, is there anything I can do about it? Will employees simply not care about productivity this year?

Frontline Supervisor: Developing Talented Employees

On 11 Sep 2017, in Frontline Supervisor, Management, Workplace

Q. What traits should I look for in employees likely to become good managers someday? Are managers “born” or can people learn to become managers?

Frontline Supervisor: Anger in the Workplace

On 11 Aug 2017, in Frontline Supervisor, Workplace, anger issues

Q. My boss wants me to deal with my “anger issues” and suggested anger management classes. I admit that under pressure I sometimes act like a hothead, but isn’t my boss being an “armchair diagnostician” by saying that I have anger issues?

Frontline Supervisor: Dealing With Employees' Personal Problems

On 10 Jul 2017, in Frontline Supervisor, Management, Workplace

Q. My employee discusses many personal problems at work. One day it’s health issues, the next day it’s problems with her sister-in-law. It’s bothersome to coworkers, and I fear it could influence some to leave the company. Should I refer her to BJC EAP? Is this a performance matter.

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