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Ways to Help Someone in Emotional Distress
On 8 Oct 2021, in mental health, Workplace

It is normal to experience a certain level of stress given the difficult interactions and situations we find ourselves in as health care workers

Taking Care of Your Emotional Health
Taking Care of Your Emotional Health
On 8 May 2020, in mental health, Workplace

It is natural to feel stress, anxiety, grief, and worry upon notification of a job furlough.

Frontline Supervisor: Extracurricular Activities in the Workplace
Frontline Supervisor: Extracurricular Activities in the Workplace
On 9 Mar 2018, in Frontline Supervisor, Finances, Workplace

Q. A group of my employees is swapping investment ideas and trading online. I don’t know if they trade with company computers, but I suspect they do. Conflicts have emerged, and I’m worried about the boundaries of this activity. Can BJC EAP help?

Frontline Supervisor: Dealing with Employees' Personal Problems
Frontline Supervisor: Dealing with Employees' Personal Problems
On 9 Feb 2018, in Management, coaching, Workplace

Q. I’m sympathetic to a worker with personal problems that are affecting her performance. She doesn’t want to go to BJC EAP because she says she’s “had it with therapy.” I know I can’t force her to go. Isn’t it better to respect her wishes?

Frontline Supervisor: Diversity in the Workplace
Frontline Supervisor: Diversity in the Workplace
On 11 Jan 2018, in Frontline Supervisor, Management, Workplace, Diversity

Q. We have a very diverse workplace, and I sometimes correct employees when I see them demonstrating poor tolerance of coworkers’ differences. I am not an expert on tolerance and bias, so can you offer some language, tips, or “phrases” helpful in educating employees?

When You Work With a Narcissist: What to Do (and What Not to Do)
When You Work With a Narcissist: What to Do (and What Not to Do)
On 11 Jan 2018, in mental health, Workplace

A narcissist is a person who overestimates his own importance, craves constant attention and admiration from others, has chronic relationship problems and lacks empathy for others. These people may often seem arrogant and accomplished, but people are often surprised to find that underneath the façade is a fragile self-esteem, unable to withstand the slightest criticism.

Frontline Supervisor: Morale and Motivation
Frontline Supervisor: Morale and Motivation
On 10 Dec 2017, in Frontline Supervisor, Management, Motivation, Workplace

Q. Some employees seem to have morale problems. My problem is that "poor morale" is a hard thing to document or describe. Is poor morale something upon which I can base a supervisor referral, or is it a symptom of something else? 
 

Frontline Supervisor: Becoming a Better Manager
Frontline Supervisor: Becoming a Better Manager
On 7 Nov 2017, in Frontline Supervisor, Management, Workplace

Q. My employees say they like me because I'm an easy boss. I think they appreciate the fact that I'm not demanding, and am more like one of them. I think they respect me more for it. Do you think I'm right?

Frontline Supervisor: Dealing with Layoffs
Frontline Supervisor: Dealing with Layoffs
On 3 Oct 2017, in Management, Downsizing, Workplace

Q. My organization will lose nearly 15 percent of its employees in a planned downsizing this year. Should I anticipate that productivity will be negatively affected, and if so, is there anything I can do about it? Will employees simply not care about productivity this year?

9 Ways to Better Remember Names
9 Ways to Better Remember Names
On 11 Sep 2017, in Workplace

Are you bad with names? Try these helpful tips. 

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314.747.7490 or toll-free 888.505.6444

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