Blog

Understanding and Dealing with Grief

What is grief? Definitions of the term vary but grief is generally understood as a feeling that arises from bereavement. Grief is also defined as distress arising from affliction or loss. We have learned a lot about the nature of grief through the efforts of researchers, scholars and mental health practitioners.

Frontline Supervisor: How to Handle Employees’ Personal Problems

Q. My employee says she has distracting personal problems that cause her to be irritable to front office customers. I was about to make a supervisor referral when she shared this information and said she had an appointment with BJC EAP. Should I hold off, or make the referral?

Get Ahead of Your Headaches

Do recurring headaches stop you in your tracks? If so, you are not alone. According to the National Headache Foundation (NHF), more than 45 million Americans suffer chronic, recurring headaches. More than half suffer from migraines. Most migraine sufferers have their first headache between the ages of 6 and 25, and about 70 percent are women.

Ready or Not? How to Create an Emergency Plan

Emergency preparedness is not the sole concern of Californians for earthquakes, those who live in "Tornado Alley" or Gulf Coast residents because of hurricanes. Most communities could be impacted by several types of hazards during a lifetime. Americans also travel more than ever before and may visit areas impacted by hazards they don’t risk at home. Knowing what to do before, during and after an emergency is a critical part of being prepared and may make all the difference when seconds count.

Understanding Alcohol Abuse

Alcohol is the most widely abused drug. Approximately 10% of the U.S. population has an alcohol problem, and nearly all people with an alcohol issue are employed and have a family. Signs of alcohol abuse include drinking to relax, having blackouts or forgetting what happened while drinking and increased alcohol use. Those who abuse alcohol may not as responsible at home or at work as they once were. They may also have legal issues such as DWIs. Financial stress can increase due to job loss and money spent on drinking. Alcohol problems affect job performance, creating absenteeism, tardiness and decreased performance. Alcoholics may experience tolerance, which is when a person has to drink more to get the same effect. 

Frontline Supervisor: Diversity in the Workplace

Q. We employ an ethnically diverse mix of people. While there’s no evidence of racism here, I sense trouble brewing. Is the EAP able to promote tolerance or cross-cultural awareness? 

How to Navigate the Night Shift

Here are tips for workers who must turn their nights into days.

Easing the Back-to-School Transition

It’s that time of the year again, and depending on the child, this can be a time of excitement and eagerness -- or a time of stress and anxiety. Some children have a more difficult time than others making the transition back to school. These tips can help you ease your child’s anxiety about going back to school.

Anger in the Workplace: Creating Awareness, Taking Action

There's nothing good about anger in the workplace. The list of problems it causes can be unending: absenteeism, decline in quality of work and productivity, personality changes, disruptive behavior, changes in work habits, overreaction to minor issues, lack of cooperation with coworkers and supervisors and, worst of all, workplace violence. 

Frontline Supervisor: Morale & Motivation

Q. Some employees seem to have morale problems. My problem is that "poor morale" is a hard thing to document or describe. Is poor morale something upon which I can base a supervisor referral, or is it a symptom of something else? 

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